Fragen, klar beantwortet
Grouped by topic. If yours isn't here, ask us directly — we reply within one business day.
Preise
How much does this cost?
Services start at €490/mo, packages start at €990/mo, the audit starts at €890 one-off, consulting hours from €850. Full table on /pricing/.
Are the prices shown net or gross?
Net — 19% German VAT is added at checkout, shown as its own line.
Do prices change per client?
No. The published price is the price, except for genuinely bespoke, multi-market enterprise scope, which we contact-scope instead of price-listing.
Can I buy more than one service?
Yes — add as many services, packages, or consulting blocks to your cart as you want; the checkout totals split due-today from ongoing-monthly automatically.
Verträge
What's the minimum term on a retainer?
3 months, then 30 days' written notice at any point after that.
Is the audit or consulting hours a subscription?
No — both are one-off purchases with no minimum term. Consulting hours expire after their stated validity window (6 or 12 months).
Can I cancel mid-term?
The 3-month initial term is a minimum commitment; after it, 30 days' notice ends the retainer cleanly. See /legal/terms/ and /legal/refunds/.
What happens if I don't renew a package?
It simply lapses at the end of the notice period — no auto-upgrade, no penalty beyond what’s already been delivered.
Zusammenarbeit
Who actually does the work?
A small, named team — on the Performance package, one named strategist owns your account across every discipline. There’s no anonymous account-manager layer.
How do you report progress?
On the cadence your service or package states — monthly, biweekly, or weekly — and honestly, including what didn’t move.
What do you need from us to start?
Read access to analytics and Search Console at kickoff, appropriate CMS access for the service, and one point of contact for check-ins.
Do you use our ticketing system for technical work?
Yes — Jira, Linear, GitHub Issues, or whatever your team already runs.
SEO & KI-Suche
Can you guarantee a ranking?
No — and no honest agency can. We guarantee the defined work, the stated timeline, and honest reporting. See /method/.
What is GEO / AI Search?
Generative Engine Optimization — structuring content to be cited inside AI Overviews, ChatGPT, and Perplexity answers, alongside classic ranking work. It's a discipline under a year old; we say so plainly rather than overclaiming a track record.
Will AI search replace classic SEO?
Not yet, and maybe not fully — most sites still need both a crawlable, well-structured foundation and citability inside AI answers.
How long until we see results?
Depends on the service — every service page states its first-deliverable timeline (typically 10–15 working days), and ranking movement itself varies by competitive landscape, which we won’t pretend to predict precisely.
Online kaufen
Is this a real checkout, or does it route to a sales call?
A real checkout — add to cart, pay, and you’re started. Talking to us first is optional, not required.
Is payment secure?
The site currently runs a clearly labelled demo payment mode — no card data is taken, stored, or transmitted. See the note in the payment step.
Can I buy as a business with a VAT ID?
Yes — add your VAT ID at checkout to apply the EU B2B reverse charge.
What language does the checkout use?
Whichever language you’re browsing in — /checkout/ or /de/kasse/, with identical fields and totals.